They did not change bed sheets, pillow cases, etc. for 4 nights nor replenish the meager supplies like soap in the bathroom. The towels are no longer white. It was not worth the money we paid for. I felt we were charged an arm and a leg. Nevertheless, I paid the hotel bills in protest. I will never recommend this hotel nor Agoda to my relatives and friends.
value for money.
“best location, price effective”
Best location, with convenient shop, 24 hours open, at side of hotel. 5 minutes to Tumon beach. Many restaurant nearby.
Hotel staff are friendly and helpful. Facilities are Ok with a clean pool at 3 floor. Price are cheap in Guam .
“Good location, but hotel is too old”
Prime location, a big plus. But the hotel facilities need an upgrade. The first room given to us, aircon was not working, but we were too tired to transfer to another room as we arrived very early morning. The next day we had to move, otherwise we'll spend another night sweating. The staff are very accommodating, but the facilities need improvements.WiFi does not work most of the time, quite a let down. The staff are their major asset here.
“Great place to base out of”
Staff are friendly, helpful, and try hard.
Pillows are scarce, one old pillow per bed; beds!!! Oh heavens, three beds, all different hardness of mattresses, like playing Goldilocks to find one that works.
Rooms are small, bath cramped, no patio or balcony (which we needed for drying dive gear). Pool is small, no sun umbrellas, no drinking water, no towels.
Parking crowded and stalls narrow.
Definitely low budget, BU