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Ingo G.
商务旅客
Germany,
2013年3月10日
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Upon check I was upgraded, that
Handling of complaints by the manager on duty
7
Upon check I was upgraded, that was already a nice welcome (check in at 9.30 a.m.. My period of stay was pre-paid, but despite me asking, if a credit card was needed for incidentals, that was answered with "not needed". I was still able to sign the invoices for breakfast to the room folio, however, a bar bill at midnight was denied, no credit. Handing over my credit card to the reception to allow postings, I was awarded with a charge of the entire stay to my credit card again. For turn down service the maid knocks and comes in without a pause in between, the same for the room maid for cleaning. Make sure you are dressed. The sign outside the hotel, awarded by the German rating agency says 3 star superior, not 4 star as stated above.
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David S.
夫妇
Hong Kong,
2013年2月27日
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nice boutique style
good location , friendly & efficient staff
8.3
nicely fitted out modern hotel,value for the euros.
hotel carpark is not free as advertised & will be / nite, however , street parking is there , all u need s bit of patience. wifi got a 300mbs / day limit too.
thumb up to their staff Mikal , very positive & friendly kido.
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Matthew O.
夫妇
Australia,
2013年1月13日
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Great breakfast in a good breakfast room (top view)
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Dita S.
夫妇
Czech Republic,
2012年10月14日
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Modern but friendly hotel with perfect service
rich breakfasts, helpful service and very convenient location
9
The hotel has charming modern playful design. All the staff was kind,willing and professional and well informed. Breakfasts were plentiful and with interesting changing choice. The locality is calm but down town easily reachable. Some very good restaurants and the best shopping street nearby in a walking distance.
购物提示:
Ku'dam street - very good shopping
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May L.
夫妇
United States of America,
2012年9月8日
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Nice hotel, friendly staff, great location
Location, value for money, very new interior
8.3
this hotel was way more than i expected for the price. the breakfast was very good as well. staff were friendly and helpful and spoke very good english, which was helpful for me. the hotel was very clean and new and the room was comfortable. within walking distance from all the main shopping area.
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Samuel D.
团队游客
Malaysia,
2012年8月17日
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Good location
Close to subway stops and dining options.
8.3
The hotel is located at a good spot close to subway, bus stops and good dining options. Service is great and so is the hotel. My only hesitations were the lifts that looked extremely old and not maintained. Other than that a great hotel to enjoy Berlin with.
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Karsten K.
单行旅客
Germany,
2012年7月9日
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Nice and very clean place
clean, stylish, nice staff
8.3
Location is good, shops and restaurants nearby. Unfortunately no aircon in all rooms.
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Davina V.
夫妇
Netherlands,
2012年6月23日
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Fancy and good
Friendly staff and expensive breakfast
8.3
We stayed for three nights in Hotel Ku'dam. It's a very fancy and modern hotel with friendly staff. We didn't use the breakfast at the top floor, because we thought it is a bit expensive = euro (there are couple of bakeries nearby with fresh rolls and breakfast).
Allthough the hotel is not close to the main city attractions, the neighbourhood is nice. The nearest sub is 20 minutes walking distance. You can also rent bikes at the hotel for a quick way of getting started.
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Natasha H.
单行旅客
United Kingdom,
2012年6月13日
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Free upgrade but not totally central
Free upgrade, good customer service
6
disappointed there was not free wifi but it was a funky hotel. customer service was excellent and all the basics were covered.
观光/景点提示:
Walk around to really get a feel for the city
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Alexander P.
夫妇
Austria,
2012年6月10日
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nice hotel, overprized
quite new, bit of design, easy going
5
- out of the way of everything. Yes it is on Ku'damm but far out. There are busses but it need 20 min to go anywhere interesting
- dont pay more than EUR 80-100, its really not worth it
- room had a HUGE column in the middle and you have to walk around it all the time
- SMALL bed (140 cm) which is quite narrow for two people
- very basic bathroom with shower curtain and shower gel in bags (you have to use your teeth to open it)
- rooms to street side are REALLY loud, expect to wake up with the first truck at the traffic light in front of hotel
- would i stay there again... probably not...
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