超级赞 8.3
来自1738条点评

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来自1738份点评
  • 环境和清洁度 8.2
  • 设施 7.7
  • 位置 8.7
  • 客房舒适度 8.3
  • 服务 8.6
  • 性价比 8.5
  • 餐饮 7.6
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Matthew(来自澳大利亚)
单行旅客
高级房
入住了4晚(2015年1月)
Excellent customer service and location
Customer service, location and breakfast
Small hotel in heart of Hanoi's Old Quarter. Excellent customer service. Initially I was not happy at all with my room, no windows and tiny bathroom with a shower that had no drain - the drain being in the corner of the bathroom. The room was located opposite the breakfast room and just below the kitchen area so, very loud and I didn't sleep well. I raised the issue with management and they immediately offered me a free upgrade to a much nicer room free of charge, which was great. The breakfast was good for a very small hotel with limited size.
点评日期: 2015年1月31日

Thanh(来自越南)
团队旅客
高级房
入住了2晚(2014年4月)
This hotel is in the middle of Ha Noi
Nice food around the hotel
The room is too small
点评日期: 2015年1月30日

THanh(来自越南)
单行旅客
高级房
入住了4晚(2015年1月)
It s ok
Nothing to say
Really bad
点评日期: 2015年1月30日

Petra(来自澳大利亚)
家庭(带大龄儿童)
城景豪华家庭房-可住4人
入住了1晚(2015年1月)
Thaison palace hotel
Super friendly staff, very helpful
It was a good room but there were a few issues with the booking via Agoda (and the hotel's understanding of a family room). It was sorted however, after a length of time. We did transfer to another hotel after 3 days there and they offered to transfer our luggage. Great we thought, yet when it arrived they attempted to bill us for the taxi to transport it. Had we have known this we would have taken it ourselves in the first place.
点评日期: 2015年1月23日

Hristo(来自保加利亚)
单行旅客
高级房
入住了2晚(2014年12月)
Everything was great!
staff,rooms,breakfast
It's an amazing place, great value for money. Big clean rooms. Great staf!!! One of the best breakfast I've ever had in a hotel. Walking distance to Hoan Kiem lake and bar streets.
点评日期: 2015年1月22日

Natalie(来自澳大利亚)
家庭(带大龄儿童)
城景家庭套房-可住4人
入住了1晚(2015年1月)
wonderful staff average hotel
Staff, location and breakfast
点评日期: 2015年1月20日

Natalie(来自澳大利亚)
家庭(带大龄儿童)
城景家庭套房-可住4人
入住了2晚(2015年1月)
good location
staff, location and breakfast
点评日期: 2015年1月20日

Natalie(来自澳大利亚)
家庭(带幼儿)
豪华房
入住了1晚(2015年1月)
amazing staff but the hotel.....
amazing staff, great breakfast and good location
The staff are amazing with special mention to Joe. The location is good-close to everything. The breakfast exceptional, but the hotel whilst it looks clean it feels grotty and the showers don't drain properly which leaves an odour. I can't put my finger on any one thing in particular it just feels unsanitary......
点评日期: 2015年1月20日

HERMAN(来自新加坡)
团队旅客
高级房
入住了1晚(2015年1月)
nice hotel with friendly staffs.
location, room and staff
Excellent!
点评日期: 2015年1月19日

Lan(来自越南)
商务旅客
高级房
入住了1晚(2015年1月)
Great hotel
good staff, cozy room and convenient location
very comfortable, cozy and enjoyable
点评日期: 2015年1月15日


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