i had a deluxe room, huge space. there's a baskin robins across the street. staff was great.
We have had a great time during our stay at Thai Son Palace. Staffs are nice and friendly. Most of all we love the location, it's quite convenient to get at around the city.
“Perfect hotel for hanoi stay. ”
Convenient; good service by the female receptionist. Managed to get upgraded room. Will book the hotel again when i next visit Hanoi. Well done! Other staff were also very helpful and attentive.
“The toilet always smell.”
Everything was fine else that the toilet seems to smell rather bad. No amount of flushing helps.
Although a bit small it a good place to stay and also near sapa express bus station
Good location, reasonable price
We booked a standard room and got an upgrade to the top floor room, which was very large and had windows (some of the standard rooms have no windows and much smaller in size). This hotel is located close to Hoan Kiem lake and the Old Quarter. Staff are helpful. The price of the hotel is very reasonable. There is no breakfast in this hotel, but plenty of good food options close-by. For what you pay, it is a good option for a budget traveller or someone just having a short stay in Hanoi.
“OK, but not Fantastic”
First of all, I have to say the staff were completely fantastic. They were as helpful as could be.
Pros: Decent accommodations for the money. Fantastic staff. Good value and tasty breakfast.
Cons: Dingy and dim bathroom. Bathroom toilet right up against tub of shower. Small capacity dining area. 9 floors, but elevator only goes to floor 8. (No problem if your room is not on 9th floor)
I probably will to stay ther again, but it is not because of the staff.
If you like quaint, inexpensive, and in the old quarter neighborhood, this place may suit your needs. If you want metropolitan/upscale, this is not it.
“Good value for money”
Friendly staff & location
Hotel offers good value for the discounted price off appr 30 USD, however pictures on booking sites are overpromising. Rooms are clean, but small and not sure what they mean with executive lounge. The entrance ?
“Very friendly staff”
Love staying in this hotel , the location is good , the room is clean and the breakfast is awesome . Nothing to complaint
near the center, nice room, friendly and helpful staff with good english knowledge!