Great little hotel right near the lake. Staff are super friendly and very helpful. Breakfast location is great, but the quality could have been higher. We stayed in a street view room, which has a little balcony onto the street, which was great. Not as big as the lakeview room and a bit damp/cold. The bathroom was very musty smelling. Great view though, and quiet for Hanoi. Staff are lovely.
“Great location, lovely staff”
Location, staff, view
Great little hotel right near the lake. The lake view room (703 I think) had a great view and was very comfortable. Staff are super friendly and very helpful. Breakfast location is great, but the quality could have been higher. My omelette was a bit undercooked and the buffet wasn't as good as others we had elsewhere in Vietnam. But that's not a particularly big deal. The staff really made it a good stay.
“Good location and clean hotel”
Good location. Clean and kind.
“Nice hotel on quiet street”
The staff, the neighborhood, cleanliness
The staff was kind, gracious and accommodating. The rooms were clean and comfortable.
“Major plumbing issues”
Location, location, location
Bathroom needed a total overhaul - toilet was bubbling over when the toilets were flushed upstairs. Shower wasn't attached to wall, bath not attached to wall... etc etc...
“Good hotel in hanoi”
Good services, food and location
“Great place with nice atmosphere and friendly staf”
Staff, staff and location
We have had a very pleasant stay in this hotel and actually came back after travelling south.
The rooms are clean and the staff speaks English very well and is very friendly.
“Clean Hotel & Nice Staff”
Nice staff, great room, in the central
“Comfortable bed, great location and clean.”
Location, comfort, and very helpful staff.
Only stayed one night, but staff were friendly and helpful. Staff spoke English well.