The staff were great. Upgraded our room and provided us with breakfast to takeaway with our early morning flight. Super helpful. The hotel itself was very clean and above what I was expecting for the price. Great central location. Highly recommended.
“Staff very helpful”
location is good, nice staff
“A great place to stay”
We stayed in the Legacy Hotel for 3 nights. The stuff was very helpful and welcoming. The Hotel is located in the old quarter of hanoi, which means this is one of the better places in hanoi. After getting used to the busy city you will find out that it is very easy to find your way. If you need help, the great stuff will help you out where they can. By the way, we booked over this hotel a trip to ha long bay and - it was great. We highly recommend the Legacy Hotel in Hanoi.
“Very Helpful staff, familiy room not practical”
We opted for the family room that looks to give you a seperate room. Was disappointed the only tv was in the bedroom and non in lounge. You could not walk past the tv without leaning over to get past. The rooms are adjacent with no closing doors. We paid a premium for this room type and was disapointed with what we got. The hotel staff are very helpful and would suspect noraml rooms would be ok thus still given it a good rating
“Great Location, Valued for Money”
Recommend to stay at the heart of Old Quarter. Some steps to beer street of Ta Hien and to Walking Streets around Hoan Kiem Lake
“Lives up to its name”
My husband and I had only 1 night at the hotel as we were flying out to HongKong the next morning. The staff from Linh at the reception to Tuan Anh the bellboy and Thu in dining were all very caring and helpful. Want to especially thank Tuan Anh for going out of his way to help us. This hotel is in the middle of shopping and dining making it very convenient especially when you don't have a whole lot of time.
“good location but more importantly, great hotel staff”
The hotel is well located in the Old Quarter, just a few minutes walk away from the drinking street. Most importantly, the staff is extremely helpful and friendly. When I checked in in the evening, the aircon is my room was having problem, and the staff was extremely quick to set me up in another room. Was very happy with my stay there.