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Chang H.
家庭及大龄儿童
China,
2013年2月15日
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离教堂很近，吃喝玩乐方便。但房间小，浴室小，隔音效果差，但是相对便宜的价格，也过得去吧！去乘坐机场MINIBUS步行不到15分钟。
餐饮提示:
周围几十家中高档餐饮，非常方便。
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He W.
单行旅客
China,
2012年12月30日
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位置很好，紧邻大教堂，在房间就能听到大教堂的钟声，走过去大概5分钟的样子。工作人员的态度很好，也很热情。早餐很丰盛，有多样品种供选择，很不错。
观光/景点提示:
离大教堂很近。
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Wenbin H.
夫妇
China,
2012年4月3日
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位置优越但客房空间较小。二楼窗台外的景观小
距离大教堂很近，拐弯就到，距离机场大巴出发点5分钟脚程
8
前台服务小弟很nice，一去就有免费的welcome juice，晚上11：30说要给手机充值，小弟飞快地跑出去买卡，喘着气回来完成充值。要买回程车票，经过确认，通过酒店小弟定，和自己去买没有什么价格差别。
观光/景点提示:
晚上6-7点是大教堂的弥撒时间。
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Geok L.
夫妇
Malaysia,
2013年6月6日
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Great location
Good location, friendly staff, hotel with elevator
7.3
The draining system in the toilet was bad.
The facilities in the room was quite old.
Overall is considered good
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Arnoldy A.
夫妇
Indonesia,
2013年2月20日
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Near St. Joseph Cathedral Hotel in Old Quarter
7
Hanoi Ciao Hotel first used name Splendid Star 2 Hotel, location in an alley near St. Joseph Cathedral, quite small room, ordinary and ordered breakfast (not a buffet breakfast), we were dissapointed for hotel when we booked One Day Halong Bay Tour and bus ticket Hanoi to Vientiane because overprice and the bus not as described (sleeping bus with toilet) but actually an ordinary sleeping bus without toilet.
酒店功能提示:
Don't buy tour and ticket from this hotel - Fraudulent
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Minning Q.
单行旅客
China,
2013年1月20日
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Watch out! The photo is cheating you!
4.3
I thought I've booked a twin bed room, because the photo
is displayed with 2 bed in the room, finally I have to pay 10 USD for an extra bed when I checked in and the staff told me that I have actually booked a single room!
The staff is not friendly, they didn't provide the breakfast in the morning which they promised to.
The environment seems dangerous because there're gangsters hanging out at night and touch your belongings impolitely, though it's near the church.
夜生活提示:
The environment seems dangerous because there're gangsters hanging out at night and touch your belongings impolitely, though it's near the church.
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Kimberly Z.
夫妇
United States of America,
2013年1月4日
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we booked a superior and the room itself was nice. it was also clean, but the bed took up most of the room. don't believe the pics of the bathroom, because you will not get anything close to that. the actual bathroom is small. we were on the 3rd floor and still had a view of the wall. the street is not very quiet and people are out there until 1am, and start waking up about 6am, and the sound carries in the alley. perhaps it would be quieter if you were further up or your windows weren't closed using tape like ours was. service wasn't good. i was sick the second day and we tried to buy soup from them, but were told it was only for breakfast, which was fine. however, when my husband brought me back some soup, they wouldn't even let us use a bowl. we checked out the night before and the manager said he would have someone make us breakfast, despite our early departure. we woke up early anticipating breakfast, and no one brought it up. we called and no one answered. when we left everyone was still asleep downstairs. the location is great. if you are a light sleeper then the cathedral bell may wake you.
观光/景点提示:
Right near the cathedral and old city. Exit the hotel and go left, then turn down the left alley to get on the backpacker street for cheap restaurants. Recommend Red Gecko restaurant for options and taste!
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Jeff B.
夫妇
United States of America,
2012年11月4日
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Great Rooms, Terrible Breakfast
Comfortable Bed, Good Wifi, Quiet, Good Location
5.7
i stayed at 5 different places in hanoi and this was one of the best. the bed is comfy and i think they upgraded our room for free the first couple nights. our room had a computer in it which was great because my girlfriend had her laptop stolen at our previous accommodation. the staff was rather unfriendly and spoke little english. the breakfast was quite bad. don't get anything with bacon in it, it's very tough. fruit, cereal, and yogurt are safe choices. even the fruit juices are quite bad though, especially the orange juice.
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Patricia F.
商务旅客
United Kingdom,
2012年9月30日
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Friendly helpful staff & good location
Friendly helpful staff, good location, quiet lane
7.7
The staff at this hotel are great, the hotel is in a great location - near the lake, good restaurants and lots of shops, easy access to buses to all parts of Hanoi. I made a mistake with my booking dates and they changed it for me at the desk with no charge - they had no obligation to do so. The room, bathroom and bedding are clean. Another review mentioned paint flaking off the walls - well there was around the window area - but with the humidity in Hanoi that happens everywhere. Standard rooms have no window or an internal window; superior rooms on the lower floors look out at a wall that is quite close but the upper floors have a view of the city; Deluxe rooms on the lower floors look out on buildings across the street, on the upper floors they have a view of the church tower.
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Patricia F.
商务旅客
United Kingdom,
2012年9月24日
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Good location
Nice friendly staff, good location
8.3
Hotel is in a quiet lane near the church, deluxe rooms on the upper floor have a nice view of the church tower. Rooms are quite small but they are clean, bedding is also clean. There's a safe and a fridge in the room, there's also a lift.
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