comfortable and convenient, recommended for others.
Centre of old quarter, close to everything, clean & curtious staff
all was good staff very good room nice
“Very good location, staff are nice and friendly.”
The hotel is clean, located next to the Hoang Kiem late, central of the city. Staff are friendly and helpful
Good location, friendly staffs and the room is clean
This hotel is quite new.
The location is very good but it's just that the street is too small and quite scary to walk because of the motorbikes.
The rooms are clean and comfortable.
“Nice hotel, good location. ”
Location, staff, rooms
Great hotel right near the lake an a couple of minutes walk from the crazy streets of the old town. Staff are very friendly and helped me organise my Halong Bay tour via email before my arrival. Would stay here again!
Staff were amazing. Room was beautiful. Location was perfect.
From the moment we arrived. The bell hops were right there to open the doors and take our bags. The reception was perfect, and we were provided a welcome drink of pineapple tea whilst everything was put in place for us.
The room was beautiful, very spacious, clean, and quite luxurious compared to what we had seen elsewhere.
The first night we ordered room service, and felt quite spoiled when it turned up. This is probably where we have our one one complaint. The pork was so overlooked it was very very tough, but that could be because Vietnamese don't eat a lot of meat themselves, and when they do it is cut very thinly, where for westerners it is quite different.
Breakfast included a huge buffet, that certainly would cater for anyone's needs.
The location was about a 2 minute walk from the lake, and this is an amazing place to go about 5am to see Hanoi wake up and utilise this area for a multitude of exercise activities!
Staff, ambience and location.
Lovely hotel, friendly staff in a quiet part of town. Couldn't fault it. Would definetely stay there again.