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来自224份点评
  • 环境和清洁度 8.5
  • 设施 5.0
  • 位置 8.8
  • 客房舒适度 8.6
  • 服务 8.7
  • 性价比 8.5
  • 餐饮 6.7

4.4 Parnchanok P.
Thailand
2016年4月18日
Staff cheated us
We booked this hotel for 2 nights. When we arrived at the reception, the boy told us that our room had a problem with the air-condition that needed to be fixed. So he arranged us to another hotel, where the shower in the room did not well function, for a night. The next day we returned to Golden Land Hotel at 10 am. When the reception boy saw us, he suddenly told us that no room was available until 12.00....(That's the check-out time, maybe?) If the air-condition in the room really had a problem, the room must be available after it was fixed. Another thing was that I just asked him to call a taxi to the airport but he tried to offer a transfer service to the airport by asking for 400.000 VND. When I said that I paid only 300.000 VND to come here according to the meter, he suddenly reduced the price.

8 Yi H.
Singapore
2016年3月17日
Everything is good
Have very good experience at this hotel,and especially staff was very helpful and friendly,thanks you them so much.

9.6 Jonathan B.
United States of America
2016年3月4日
Great location, Clean Room. Very kind staff.
Perfect location in the Old Quarter. Clean rooms and very helpful staff. Good value for the money. Definitely recommend.

4 phaw K.
Singapore
2016年5月6日
book 3room ,arriving hotel I just got 2room In a f
I book 3room ,arriving hotel I just got 2room In a first day ,How come i got to payment for 3room ? I send to agoda.com November reply at all .

6.3 Jit L.
Malaysia
2015年12月17日
Convenient but ...
Location, location, location
When we arrived at the airport, our transport had left because our flight was delayed. However the manager did advise us on the approximate taxi fare to the hotel. When we arrived, the manager transferred us to another hotel because he could not accommodate us for first 2 nights. We were not happy at all even though he said we were "upgraded to a bigger room". The Icon 36 Hotel & Residences is further from the lake & the room refurbishment. On the 3rd night, we returned to Golden Land Hotel. Breakfast at Icon 36 had more selection. We would have been happier if Golden Land honour our booking for 3 nights instead of "upgrading" us to another hotel for the 1st 2 nights. Booking through Agoda is done based on what we see & read in the website. Since the booking was confirmed & fully paid, I do not see any reason why the hotel cannot fulfil her part.

6.7 michelle O.
Philippines
2015年11月11日
Value for money and no frills hotel when in Hanoi
value for money. convenient location. friendly staff
LOCATION: very good. close to everything STAFF: very friendly and helpful ROOM: we got a family room, very big and i think can fit up to 6 people. But photos are way better than actual room BATHROOM: moldy walls and shower curtain, towels must be replaced with newer sets. don't refill the toiletries daily FOOD : must have more selection. we had egg, small sausage n a spring roll for 3 days. OVERALL : I would recommend if you want value for money and no frills stay at Hanoi. Staff were very friendly and helpful.

8.3 Loh F.
Malaysia
2015年10月4日
Good services
Good service, good location & nice room
Good

7.7 yeo G.
Malaysia
2015年6月12日
Clean, convenient and centralized
Staff friendly, polite and helpful
Pleasant and nice

8.7 Yoke C.
Malaysia
2015年6月20日
Highly recommended!!!
Breakfast, Staff, Location
The staff were amazing in handling our requests and attending to our queries. Upon arrival, the staff sat us down, provided us with a map and gave us a quick brief on the exact location of the hotel and places of interests nearby which was very helpful. Breakfast was exceptionally good and portion was just nice. Rooms were spacious and clean. We booked for a 2d1n Ha Long Bay cruise for our last day in Hanoi (after check out) and the staff were kind enough to keep our luggage at the hotel. Overall, good value for money and highly recommended!

10 Salvador M.
Philippines
2015年5月28日
Satisfied with the service and very accomodating.
Good airconditioning system. Friendly personnel and good service.
Satisfied