My stay in this hotel is great.
The staffs always smile, friendly and attentive and accomodating.
They gave a very big room with bath tub.
“Good location and friendly staffs”
Centrally located, warm and friendly staffs, clean room
I always like to stay in Golden Lake Hotel every time I come to Hanoi.
I am always happy and at home with tihs hotel.
The staffs are friendly, attentive, accomodating and can speak and understand english.
“Overall nice and pleasant.”
1. Clean 2. Helpful frontdesk staff 3. Central located for shopping convenience
“Too short visit”
Location, nice restaurant, ok internet
We intented to experience Tet New Year holiday in Vietnam as we spent wonderful Christmas in Saigon HMC a few years ago. The first experience was the taxi pick up from airport to hotel costed USD 35 in fact the taxi rate showed 400K VND. We requested non smoking room but we got very smelly room. The hotel staff said it was the air con. The room window is facing the window across :)
The hotel location itself is great, close to Hoan Kiem lake and water puppet theater. The owner of the hotel must be very lucky. Let me suggest to keep the hotel cleaner.
“Quite ok but not so much”
Clean, small room. not worth to stay
Clean, small room. not worth to stay. Expensive and no good service. Breakfast is not good.
“Lovely and wonderful!”
Friendly staffs, large room and located in the center of Hanoi
Every time I stay in Golden Lake Hotel I feel at home.
The staffs always smile and they are friendly.
I had a great time stsying in this hotel.
location room size and staff
I enjoyed the stay however the sounds in the hallway early in the morning were bad.
Maybe they need to Carpet the stairs or something. Excluding that that everything was okay
“Looked nice, but the toilet leaked”
Location, location, location
The room looked very nice. However, the toilet leaked all over the floor, and when I reported this we were given a cheery smile and brought some towels. The bathroom wasn't good, and the pillows were like rocks, but I put the pillowcase on a cushion and was fine. The location is what would make me consider going back.
“Very good stay, affordable, interesting.”
Location is the best, friendly staffs, clean and affordable place.
I really enjoyed the stay.
Suggestion: There is a night market every saturday night. If you like shopping and have time, you should visit. It is nearby the hotel.