I think the staff were great and most polite ill stay there everytime im already thinking of booking the family 12 people room for next year
The resort is located in a higher elevation therefore you see the amazing view of the city and the forest. I appreciate their effort to keep it clean for everyone to enjoy and appreciate. I love the cottages.
The restaurant staff need to be more attentive to the needs of the guests - example offering water, coffee or tea. Removing used plates right away. No signage seen on the drink and food selections. I know my filipino dishes so it's not an issue for me but i've been answering questions for other foreign guests who are not familiar with filipino cuisine.
“Nice hotel but thiers no wifi in our room but good customer Service ”
When I booked the room It says wifi in every rooms but thiers none.
“Memorable place for kids and kids at heart.”
Everything are great except for some issues below.
The room (Camella 12) - some of the lights are not working.
Fishing Village - the actual order served are NOT the same with the pictures in the menu.
“Foods and Toiletries”
They need to put more stores for foods and beverages.
They should provide also toothbrush, toothpaste and slippers in the cabin
“Place and staff are good ”
I suggest inmountain trail to put more signage every 200 meters and maintain other "kawayan" which there are part where it is too old that breaks easily. Safety first is still important. Thank you