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超级赞 8.3
来自308条点评

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来自308份点评
  • 环境和清洁度 8.5
  • 设施 8.5
  • 位置 8.2
  • 客房舒适度 8.5
  • 服务 8.4
  • 性价比 7.8
  • 餐饮 8.2

7.7 AMINAH A.
新加坡
2016年2月10日
A Pleasant Stay
The excellent service of the staff, The Resort like Ambience and The wonderful SPA treatment
Despite the fact that my young daughter was unwell and had a high fever, our stay was by far a relaxing one pleasant one. We stayed indoors most of the time and went out to the nearest shopping centre to chill out.

7.6 Jaime I.
美国
2016年2月5日
Ho Ho Ho Holiday
Took my wife and young daughter for a Christmas holiday. Our stay was very relaxing. The extra portable bed was provided without cost which my daughter loved. The buffet was great. Service all around is terrific. Had a problem with the TV and a hotel technician was at our room within 15 minutes. Relaxing cabanas by the pool for daddy and a kiddy pool for daughter plus other activities for kids.

10 Nur A.
新加坡
2016年1月8日
Amazing stay yet again!
Friendly hotel staff, food variety at Jamoo & the ambiance
This is the second time we're staying at Shangri La Surabaya and we're as impressed by their service as the first time we came. We always look forward to an amazing stay with Shangri La Surabaya and they have not disappointed us at all. They deserve being a 5 star hotel definitely. Thank you Shangri La Surabaya. We'll definitely be back again.

10 Siim S.
爱沙尼亚
2015年12月19日
Great! A Shangri-La true to its name :)
Couples relaxing, sauna/spa, food

7 gisela F.
印度尼西亚
2015年12月3日
the toilet flush is jammed and the bathub as well
its clean, convinient
The toilet was jammed and the bathub as well for few days that I stay there, the food is okay,

9.7 FERNAND S.
印度尼西亚
2015年10月18日
Luxurious and Comfy
Food, Staff and ambience
Just a short, nice and comfy stay

8.7 Eristiana T.
印度尼西亚
2015年10月16日
kamarnya masih konvensional
good food, best pool, helpful staff
had a great restaurant, nice and helpful staff but the room still conventional. need upgrading in room decor so that customer feels worth staying here.

8.7 Joanna C.
新加坡
2015年8月6日
Great stay for business trip
Location, Safety, Value
The stay was great. Ideal place for meetings. Clean room and comfortable bed

8.7 Karel K.
印度尼西亚
2015年8月1日
NICE PLACE
Near shopping Center

5.7 Budi G.
印度尼西亚
2015年6月26日
Hotel ok
Ok ok ok hotel