still very angry every time I remember about this hotel. The receptionist changed our room to lower type of the room that we paid and the description in Agoda was different with reality. We checked in late around 2 am because we were in road trip from Bali to Jakarta. We were very tired and they gave us wrong room on purpose, I got very angry until they change the room into the right one. I complained when I check out to one staff, he said next time if I come again I will get free dinner or something I don't really remember what he offered, I was too angry, will never go back to this hotel
Nice clean affordable price for 5 star
location. location. location.
Stayed years ago and stayed again this time. What a difference. The room has lost its appeal and seem very dated. Everything was working fine, the the carpeting has worn out and the interior design badly needs revamping. Breakfast buffet is sub-standard fare which could be better. Has the hotel manager tried the food lately?
“Nice hotel with good location”
clean,location and friendly staff
Nice stay over at Merits.. even though the hotel is old already, but the inner are still quite well maintained. Friendly staff and good spread of buffet breakfast.