Very sorry about this incident about the hair dryer.
I have told my staff to always give preference to customers like yourself that stay longer number of days.
Since your constructive feedback we have bought several other hair dryers for the convenience of our guest.
Thank you again.
Our hotel is in fact in a small road in the center of Kuta. Cross roads Jalan.Pantai, kuta and Legian. In the heart of the city.
Our customers benefit from this for it's location because they are in walking distance to all locations and it is a very peaceful establishment.
Agoda provides accurate location and so does google maps. If you use BlueBird, express they all have Gps.
Thank you for your observation. We are a two star budget hotel offering high quality beds, linen, spotless rooms, pool, tropical garden, smart Tvs , and CATV with kettle for only 23us$.
We regret that we could not meet your expectation.