Staff, staff, staff! Extremely accommodating and genuinely concerned about the guest.
The hotel's location was not suitable for us. Felt far from Gurgaon city. Congested area and absolutely no view in any direction. We had to change rooms twice the very first 24hrs as the standard was way below a 4star. The third room was manageable and the staff really tried their best. Breakfast spread was very limited by western standards but the Chef Mr Thapa was always ready to help in any way he could. He went out of his way to prepare gluten and milkfree meals for my partner. There are 3 tvs in the dining area each showing a different program with low volume as well as playing soft music on speakers. Quite dusturbing...
In general, a hotel that lacks good management and overall maintenance, but has incredible staff🙏
“Friendly staff ..with great service ”
staff was friendly. good service
I only book 1 day thru agoda, but I stay 5days in this hotel..
staff is very friendly .. even on arrival they upgrade our room,, location bit out of the city, but not a bad location, many food options, also hotel Breakfast very good..
I have no issue recommend this hotel for your next stay...
“not worth even 3 star”
Waste of money. Rooms were dirty. No bathroom utilities had to ask for everything. Airconditioners were not working properly. Bathrooms were not to the mark had Allentown fixtures. Nothing to be compared even with a 2 star hotel. Basically famous with Japanese clients as they serve max Japanese food.
Rest our stay was a disaster as breakfast was absolutely useless. Rooms were dirty.
“5 days stay”
Staff service / clean
hotel staff is very friendly, speak good English, have good hotel TAXI service,
“Slow in Service”
Location, Wi-Fi & close to shops
Slow service from hotel staffs.
Room air-con required repair and upgrade.
“Room was not given normal room”
Power, water, and service Ok
Room given was not proper/normal gust room, my room was 402 ( for sick or not for normal person).
2. There was no Tea/Coffee making facilities
3. Requested late check out but allowed till 2pm, while Japanese guests were allowed latw check out till 4pm. May be it is preferred hotel for Japanese.
4. Staff were from North East, friendly & courteous.
“Not that great”
Room, staff, bed
Will not return
“it is near the airport, convenient, comfortable.”
near airport, convenient, comfortable
it is a nice hotel, clean, nice staffs serving us, good foods.
“Review of a Busines Traveller”
Very clean and neat hotel , co operative staff, good food
Stay was very comfortable , few small things need correction. Wake up call was not given and I could have missed flight, fortunately back was there on my own mobile. Though I had paid earlier, I was billed again, after clarification it was withdrawn. Front desk person forgot to bill Rs 350 , I paid that to taxi driver. I was promised payment receipt by e mail but not received so far. Over all Hotel is good and worth the money.